Community Forum

Wifi Connected but no internet access

New Poster

Wifi Connected but no internet access

Been having a problem with the connection.. The wifi will stay connected, but it tells me theres no internet access. Ive had a technician come out and check everything and they said theres nothing wrong with the gateway or cables. But it drops the internet MULTIPLE times a day for hours at a time.... becoming extremely frustrated with this.... Tried all the troubleshooting options and still nothing....

Diamond Problem Solver

Re: Wifi Connected but no internet access

So the signal status figures are well in spec ?
New Poster

Re: Wifi Connected but no internet access

yes. it will show that i have great signal strength just no internet access...

Diamond Problem Solver

Re: Wifi Connected but no internet access

O/k does a hardwired computer have the same problem ?
New Poster

Re: Wifi Connected but no internet access

Yes. The computer, the laptop, tablets, wired or wireless..

Diamond Problem Solver

Re: Wifi Connected but no internet access

If the gateway device wasn't swapped for another the last time a tech was there, then this should be tried.

Diamond Problem Solver
Diamond Problem Solver
Moved:

Re: Wifi Connected but no internet access