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WiFi password

New Poster

WiFi password

I got a new router. My cell phone says I am not connected to WiFi. I can't get any of the numbers on the router to connect me to WiFi. Can you help?

Expert

Re: WiFi password

If you have an Xfinity gateway: Your Xfinity Wireless Gateway comes with a default WiFi network name (also known as SSID) and password. If you have never personalized your WiFi network name and password, you can retrieve your default WiFi information on the side or bottom panel of your wireless gateway: 

 

ssid.PNG

 

If you don't have an Xfinity Wireless Gateway but use an approved modem and/or router with your Xfinity Internet service, you can retrieve your WiFi network name and password by consulting your equipment manufacturer's user manual.


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