I've had Xfinity Internet & TV about 2 months which as been great.
I have the standard black dual band modem + Black TV box.
I'm changing the room around and wanted to move it to the otherside.. unfortunately it failed to work when I moved it..
On the modem after 20 minutes all of the lights were flashing and the Online light was completely dead never flashed once.. when I plug it back in the TV Antenna socket back on the other side it works fine again.
Any ideas on the issue here + who would be responsbile my apartment or Xfinity? Lights flashing plus a dead Online light
Hello, Skream. Thanks for reaching out to us on the forums. I apologize to hear you are having issues with the outlet you are trying to move your cable box and modem to. I would like to look into this for you. Can you please send me a PM with your first and last so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side
Hello, Skream. I have not heard back from you. If you still need assistance, please feel free to start a new thread.