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Wi-Fi issues

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Wi-Fi issues

Our Wi-Fi seems to be fine coming into the home but our security system which runs off of Wi-Fi is not working and our PlayStation4 won't play anything off of Wi-Fi... Does this mean it's an issue with the router?
Official Employee

Re: Wi-Fi issues

Hi there, Jimbo1973. Thanks for reaching out here for support. Welcome! Do you have a 3rd party security system? It sounds like there are some issues going on with the WiFi portion of your internet. I will be happy to help you with this. Do you lease a modem from us or do you use your own purchased equipment?

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