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Why does my area have an outage at least once a week? I don't believe it.

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Why does my area have an outage at least once a week? I don't believe it.

Its always at the same time and its extremely irritating. I am convinced that they tell you it's an outage just so they don't help you. It happens way too much and too consenstantly. Honestly if this continues I'm not paying 200 dollars for this kind of service that's unreliable. This is the 2nd outage this week, 4th week in a row. Not ok. not only that but my friends literally across the street from me don't experience this """""outage""""". Weird right?