A software program I use pings "www.google.com" to test for an internet connection. Unfortunately, a command window confirms that it will time out, and tracert dies at the first comcast server.
1 4 ms 3 ms 3 ms 2601:154:c100:7c70:724f:b8ff:fe82:dffe
2 13 ms 15 ms 12 ms 2001:558:4083:8f::1
3 19 ms 14 ms 13 ms xe-8-1-0-32767-sur01.westminster.md.bad.comcast.net [2001:558:342:2021::1]
4 * * * Request timed out.
I have turned off xfi's Advanced Security feature for now. Any thoughts on this?
Both approaches fail at the same place (see original message). I can ping anything else but it works fine. Strange.