All of a sudden my personal wifi network name and the xfinity network name, the two network names that show up on my wifi list when my computer looks for networks, are no longer there. What shows up now is XFSETUP-D99C. When I try to connect with that, it asks for a password which my password does not work. We have had some power outages lately, would this be the culprit. What do I need to do at this point to get my internet back? Ugh!
Looks like the factory default wireless network name, (SSID) for an Arris TG1682G gateway. The password is printed on a label on the side of the gateway.
(I see I'm 4 days late with my reply, hopefully you figured it out).
If the OP has as I suspect an Arris TG1682G, it is slightly different. After a factory reset the user will be presented with a screen where they can change the wireless SSID names and passwords. After that step you can go to 10.0.0.1 and change any other settings to suit..(more info here):
Ok then I'll bite, Why would you be factory resetting your 1682G several times a day? I have the same device, every time I factory reset it, it brings up the change wireless settings screen. To satisfy my curiosity I just factory reset it, thinking there could have been a firmware update that changed things, but I still got the wireless screen. Guess your experience has been different, in which case we'll have to agree to differ.
It's all good for future ref
Fair enough, my thinking with my first reply was that the OP was trying to connect by wireless in order to do that he would have to connect to XFSETUP- XXXX, then enter the default password on the label of the modem. I would have thought when connected he would then be presented with the change wireless network screen. (maybe it doesn't work that way with all browsers of course).