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WPS button does not light up when pressed

New Poster

WPS button does not light up when pressed

I am connecting a new Wireless Adaptor to my comcast modem.  When I press the WPS button on top of the modem, it does not light up - regardless if i keep it pressed for 2 seconds or 10 seconds.  Therefore I have not been able to connect my wireless adaptor to the network.  What do you think issue is?  All other functions on the modem are operating fine and all other devices are still connected.

Expert

Re: WPS button does not light up when pressed

Perhaps it's malfunctioning ? You could try having it swapped.

 

As an FYI, I always advise posters to never use WPS. It is a potential security risk. Always disable it and manually configure your network settings !!;

https://www.google.com/search?q=wps+security+risk&oq=wps+security+risk&aqs=chrome..69i57.14768j0j4&s...



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

Re: WPS button does not light up when pressed

Thank you for info. I will configure manually
Expert

Re: WPS button does not light up when pressed

Quite welcome !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!