I am connecting a new Wireless Adaptor to my comcast modem. When I press the WPS button on top of the modem, it does not light up - regardless if i keep it pressed for 2 seconds or 10 seconds. Therefore I have not been able to connect my wireless adaptor to the network. What do you think issue is? All other functions on the modem are operating fine and all other devices are still connected.
Perhaps it's malfunctioning ? You could try having it swapped.
As an FYI, I always advise posters to never use WPS. It is a potential security risk. Always disable it and manually configure your network settings !!;
Quite welcome !