Community Forum

WIFI problem

New Poster

WIFI problem

My wifi do not work on my floor , however, when i go douwnstairs to the first floor it's working good. I am living on 10th . The problem is- I connect to the xfinity wifi and my internet shows the full connection but when i open the browser it say on a main page ( no internet connection ). The problems happend after xfinity employers i guess were rebooting the wifi in a building. I do not what to do with this problem. However, my friend's laptop can connect to the wifi on 10th floor. P.S (i am from eaves apartment  )