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Very Slow Speedtet results 10/08/2018, is there a problem?

Frequent Visitor

Very Slow Speedtet results 10/08/2018, is there a problem?

Seems that internet speed has been very slow today, my download speeds are slower than up-load speed test.

 

Is there a networkwide issue?

Expert

Re: Very Slow Speedtet results 10/08/2018, is there a problem?

Start here: troubleshooting guide. If you still need help, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log. Thank you!

 

Video: How to view power levels and event logs.


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Frequent Visitor

Re: Very Slow Speedtet results 10/08/2018, is there a problem?

HI NB, 

 

Thanks for the comprehensive diagnostic info, I located the trouble maker, a damaged section of RG6 cable where the outer cover and shielding was eaten away by mice. repairs to this improved speed, must have been ingress interference.  I have a attached a before and after image of the upstream channels with lots of uncorrectable losses, after the fix and power down / restart, all is much better.   

 

Channel 23/24 before repair:

Capture.JPG

 

 

Channel 23/24 look much better after the repair

 

Capture2.JPG