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Unwanted guest

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New Poster

Unwanted guest

I changed my WiFi password twice but it's still unwanted devices hooking up to my internet. Has anyone had that problem? I'm the only one that knows my password too

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Expert

Re: Unwanted guest

Their Advanced Security feature has recently been pushed to their gateway devices via a firmware update whether you want it or not, hence the hypochondriac notices. It's buggy.

We've seen many many posts about this here lately ! The work-around is to disable the Advanced Security and not use it for now, it's buggy. 


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security



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Frequent Visitor

Re: Unwanted guest

How did you find these unwanted devices? Did you see in xfi app or by logging into modem 10.0.0.1? Can you share screenshot