Troubleshooting: Frequent T3/T4 timeouts coinciding with loss of connection
The first two months with xFinity, my household experienced no problems, but in the last four months, we've had very frequent connection losses (often 4+ times per day), requiring us to manually reset our modem. We are using an SB6183 Arris modem and Google routers (NLS-1304-25), with the Performance Plus Internet package (<500Mbps). I've attached images of my modem's event log around these connection losses, as well as the information for the upstream and downstream channels. External link to images.