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They are telling me that my Docsis 3.0 Surfboard is not longer supported. SB6121

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They are telling me that my Docsis 3.0 Surfboard is not longer supported. SB6121

It seems crazy to me that they are going to continually force me to upgrade my modem over and over. I get maximum up of around 8mbs and 5 mbps up. I am paying for 60 down.

Do these values seem good?

 

Downstream Bonding Channel Value
Channel ID 24  27  29  30 
Frequency 849000000 Hz  867000000 Hz  879000000 Hz  885000000 Hz 
Signal to Noise Ratio 37 dB  38 dB  38 dB  39 dB 
Downstream Modulation QAM256  QAM256  QAM256 

QAM256 

Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
-1 dBmV   -2 dBmV   -2 dBmV   -2 dBmV  

 

Upstream Bonding Channel Value
Channel ID
Frequency 36500000 Hz  30100000 Hz  23700000 Hz  17300000 Hz 
Ranging Service ID 12083  12083  12083  12083 
Symbol Rate 5.120 Msym/sec  5.120 Msym/sec  5.120 Msym/sec  5.120 Msym/sec 
Power Level 46 dBmV  45 dBmV  44 dBmV  44 dBmV 
Upstream Modulation [2] QPSK
[1] 32QAM
[3] 64QAM
 
[2] QPSK
[1] 32QAM
[3] 64QAM
 
[2] QPSK
[1] 32QAM
[3] 64QAM
 
[2] QPSK
[1] 32QAM
[3] 64QAM
 
Ranging Status Success  Success  Success  Success 

 

Signal Stats (Codewords) Bonding Channel Value
Channel ID 24  27  29  30 
Total Unerrored Codewords 526877628  525878598  525878776  525878954 
Total Correctable Codewords 13 
Total Uncorrectable Codewords 666  529  508  476