The lights for 2.4 and 5 G on gateway no longer li... - Xfinity Help and Support Forums

memoryleak · ‎08-04-2018

AS of yesterday morning when i looked at the gateway, the lights for 2.4 and 5 GHz wre no longer lit.

When I logges into modem , th euptime was only a few hours so I guessing got a refresh during the night. Wireless & Ethernet are working fine. Curious if there was an update to cause these two indicators to go dark.

EG · ‎08-04-2018

Have you first tried powercycling / re-starting the device ? No joy ? Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. You will lose any customized settings.

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The lights for 2.4 and 5 G on gateway no longer lit

The lights for 2.4 and 5 G on gateway no longer lit

Re: The lights for 2.4 and 5 G on gateway no longer lit