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TG862G-CT Router, cannot change WiFi network password

Regular Visitor

TG862G-CT Router, cannot change WiFi network password

Everytime I try to change the WiFi network password the router still has the same password as before after it returns to service (reboots). Not only that the password does not work when trying to log into WiFi...this is the reason I have been trying to change it in the first place. I have to use the pin method to set WiFi up on my antroid devices, but I cannot do this with Apple products, I have been using my WiFi extender for that.

Silver Problem Solver

Re: TG862G-CT Router, cannot change WiFi network password

What does your My account say about your wifi passwords?

 

https://customer.xfinity.com/#/services/internet


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Regular Visitor

Re: TG862G-CT Router, cannot change WiFi network password

Comcast shows there is a problem with my equipment and that I need to upgrade it. Hopfully this will solve the problem and not make it worst.