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TG3482G 1GB Gateway Reboots every hour

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TG3482G 1GB Gateway Reboots every hour

I have the Xfinity issued 1gb TG3482G Gateway. I replaced with another modem/router and to see if the random reboots continued and they did not. I’m fairly familiar with networking and I’m clueless how to stop the reboots. No one in India or wherever I call where they speak broken English can help either.
Expert

Re: TG3482G 1GB Gateway Reboots every hour

Have you checked your signal stats at http://10.0.0.1

Default Login:
Username: admin
Password: password

If it is your first time logging into it you may be asked to change the password to log into the gateway.

Connection > XFINITY Network

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Expert

Re: TG3482G 1GB Gateway Reboots every hour

Start here: Troubleshooting Guide 

 

If you haven't already, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log. Thank you!

 

Video: How to view power levels and event logs.


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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