It started timing out Friday we could watch some things from the internet but we couldn't play any games like playstation plus. the modum says Sat Jun 23 08:47:45 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:b0:66:a4:a4:f3;CMTS-MAC=00:01:5c:82:16:5a;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 23 08:41:45 2018 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=5c:b0:66:a4:a4:f3;CMTS-MAC=00:01:5c:82:16:5a;CM-QOS=1.1;CM-VER=3.0;
i tryed calling and tec support rebooted the router and said if that dosen't work buy a new one i am trying to make absolutely sure that all options are exhausted before spending out another 100$ for a router
Start here:troubleshooting guide. If you still need help, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log. Thank you!