Is this with an Ethernet connection? If so, does the computer have a Gigabit Ethernet port?
What do the modem's signal stats look like ?
Try getting them here http://192.168.0.1 admin is the username motorola is the password.
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
No, you are not. Since you are a new poster, it needs to be approved by a Forum Admin. That could take some time. In the interim you could try hosting it at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to it here.,
The stats looked o/k at that snapshot in time. Please also post the RF error /event log entries.
Please post back after you have the tech visit and let us know how things turn out.
Hard to tell. It's only a very small sample, and there are no time stamps on them. It may be only one single event but falsely looks like many. Not having timestamps basically invalidates them. Makes them unhelpful.
Hi there, NJ290.
We may need to get a tech out to take a look in person. I can see what I can do on my side.
Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.