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Spiking WiFi use

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Spiking WiFi use

In all the years I have had WiFi I have never gone over my allowance of usage. The last 2 months I have gone over. I have called them several times and the answers are useless.

 I replaced my modem, changed the portal name and password. I have come to shutting it off during the day when I am not home, but I work an evening job and it takes forever for it to boot up so I can work. 

I live alone, so it isn't over use on my part. I downloaded the app but to be honest it hasn't helped either. I am 11 days into the month and already at 496GB of usage. At this point I will be over again.

Any help is appreciated. 

I have Norton and windows defender to keep my computer safe.