In all the years I have had WiFi I have never gone over my allowance of usage. The last 2 months I have gone over. I have called them several times and the answers are useless.
I replaced my modem, changed the portal name and password. I have come to shutting it off during the day when I am not home, but I work an evening job and it takes forever for it to boot up so I can work.
I live alone, so it isn't over use on my part. I downloaded the app but to be honest it hasn't helped either. I am 11 days into the month and already at 496GB of usage. At this point I will be over again.
Any help is appreciated.
I have Norton and windows defender to keep my computer safe.