What is the actual speed of the 'Performance Pro' plan? I'm seeing conflicting information.
Under the "Data Usage" section of my account, it shows:
Download Speed: 50Mbps
Upload Speed: 5Mbps
However, under the Plans section of the website, it shows 100Mbps... So which one is it? Do I need to do something to change to 100 from 50?
Performance Pro was recently upgraded in most areas (that have it) I believe from 75/5 to 100/5. With the Comcast overprovision you should see around 120/6. Test directly from the modem/gateway by ethernet. (not wireless). Ensure the device directly connected has a 10/100/1000 gigabit ethernet port, not 10/100 fast ethernet.
Have you tried powercycling the modem / gateway device to help pull the new speed config if it is actually queued / present on your local system ?