Community Forum

Speed is great, Connection is not at all.

Highlighted
Regular Visitor

Speed is great, Connection is not at all.

So we’ve had this service for a little over a month. We switched from ATT to Comcast since Comcast offers the higher speeds we desired to play multiple consoles online at the same time. We were ensured the 200 mbps would be enough for all four of us to play. The 200 mbps option recommends we have at most 8 devices connected. Abiding by this, and having one console connected directly with Ethernet, we attempted to play two of the consoles on the WiFi. Of course we all lagged and eventually were disconnected from the gaming server. Even the console connected on Ethernet was kicked. 

Since getting this service, we eventually experience lag and then are booted from the server, even when it’s just one of us playing. We’ve tried everything on our end. Resetting the modem, which is that Comcast gateway/modem combo, reaching out to multiple Comcast employees remotely attempting to fix the issue, and we even had a tech come visit for two hours and replaced the modem with an identical one. All attempts to resolve the issue were to no avail. Our consoles are receiving strong signals but will all lag and eventually disconnect completely.

My last ditch effort was to make the 2.5 ghz and 5 ghz different WiFi names in order to prioritize the higher speeds for our consoles. However this didn’t help either. 

So we’ve been paying for this service that won’t even work 50% of the time.

I noticed the coax cable hooked into the Comcast modem is actually a Direct TV coax.

So I’m unsure what to do, and this is my last effort before actually visiting a store.

 

Downstream
Channel Bonding Value
Index
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Lock Status
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Frequency
459 MHz
465 MHz
471 MHz
477 MHz
483 MHz
489 MHz
495 MHz
501 MHz
507 MHz
513 MHz
519 MHz
525 MHz
531 MHz
537 MHz
543 MHz
549 MHz
555 MHz
561 MHz
567 MHz
573 MHz
579 MHz
585 MHz
591 MHz
597 MHz
SNR
40.366 dB
40.366 dB
40.366 dB
40.366 dB
40.366 dB
40.366 dB
40.946 dB
40.366 dB
40.946 dB
40.366 dB
40.366 dB
40.366 dB
40.946 dB
40.366 dB
40.366 dB
40.366 dB
40.366 dB
40.366 dB
40.366 dB
40.946 dB
40.366 dB
40.946 dB
40.946 dB
40.946 dB
Power Level
0.200 dBmV
0.200 dBmV
0.500 dBmV
0.700 dBmV
0.900 dBmV
0.900 dBmV
1.000 dBmV
1.000 dBmV
1.100 dBmV
1.100 dBmV
1.100 dBmV
1.100 dBmV
0.600 dBmV
0.100 dBmV
0.100 dBmV
0.400 dBmV
0.700 dBmV
1.100 dBmV
1.600 dBmV
1.900 dBmV
2.200 dBmV
2.200 dBmV
2.400 dBmV
2.200 dBmV
Modulation
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM

 

Upstream
Channel Bonding Value
Index
1
2
3
4
Lock Status
Locked
Locked
Locked
Locked
Frequency
35 MHz
16 MHz
23 MHz
29 MHz
Symbol Rate
5120 KSym/sec
5120 KSym/sec
5120 KSym/sec
5120 KSym/sec
Power Level
41.750 dBmV
42.000 dBmV
42.000 dBmV
43.250 dBmV
Modulation
64 QAM
64 QAM
64 QAM
64 QAM
Channel Type
ATDMA
ATDMA
ATDMA
ATDMA

 

CM Error Codewords
Unerrored Codewords
198277625
0
0
0
0
0
0
0
0
13126527
13127927
13129139
13131076
13133093
13135405
13133402
13135552
13139067
13137537
13138697
13140501
13140704
13143300
13145928
Correctable Codewords
28481
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Uncorrectable Codewords
115646
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

 

Cable Modem

HW Version: 1.0
Vendor: Cisco
BOOT Version: 3.4.22.4
Core Version: 3.12.14
Model: DPC3941T
Product Type: XB3
Flash Part: 128 MB
Download Version: 2.3.10.13_5.5.0.5
Serial Number: 283028233

 

Here is my log for the day:

GUI: User:admin login
2019/11/11 21:21:48 Notice

[IGD][2237]: Add Port mapping :51954 to 10.0.0.149:51954
2019/11/11 21:19:26 Notice

[IGD][2237]: Delete Port mapping (null):51954
2019/11/11 21:19:03 Notice

[IGD][2237]: Add Port mapping :51954 to 10.0.0.149:51954
2019/11/11 21:17:25 Notice

[IGD][2237]: Add Port mapping :1200 to 10.0.0.149:1200
2019/11/11 21:16:31 Notice

GUI: User: logout
2019/11/11 20:38:18 Notice

[IGD][2237]: Delete Port mapping (null):3074
2019/11/11 20:36:48 Notice

[IGD][2237]: Add Port mapping :3075 to 10.0.0.87:3075
2019/11/11 20:22:02 Notice

[IGD][2237]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 20:20:55 Notice

[IGD][2237]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 20:17:15 Notice

[IGD][2895]: Delete Port mapping (null):51954
2019/11/11 20:05:47 Notice

[IGD][2895]: Add Port mapping :51954 to 10.0.0.149:51954
2019/11/11 20:04:41 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 20:04:26 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 20:04:23 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 20:04:06 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 20:04:02 Notice

[IGD][2895]: Delete Port mapping (null):56186
2019/11/11 20:03:57 Notice

[IGD][2895]: Add Port mapping :56186 to 10.0.0.149:56186
2019/11/11 20:02:52 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 20:02:30 Notice

[IGD][2895]: Delete Port mapping (null):54569
2019/11/11 20:01:46 Notice

[IGD][2895]: Add Port mapping :54569 to 10.0.0.87:54569
2019/11/11 20:01:41 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 20:01:40 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 20:01:39 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.149:3074
2019/11/11 20:01:24 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 20:01:17 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 20:01:14 Notice

[IGD][2895]: Delete Port mapping (null):3075
2019/11/11 20:00:55 Notice

[IGD][2895]: Add Port mapping :3075 to 10.0.0.87:3075
2019/11/11 20:00:54 Notice

[IGD][2895]: Delete Port mapping (null):3075
2019/11/11 20:00:52 Notice

[IGD][2895]: Add Port mapping :3075 to 10.0.0.87:3075
2019/11/11 20:00:52 Notice

[IGD][2895]: Delete Port mapping (null):3075
2019/11/11 20:00:49 Notice

[IGD][2895]: Add Port mapping :3075 to 10.0.0.87:3075
2019/11/11 20:00:39 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 20:00:23 Notice

[IGD][2895]: Add Port mapping :3075 to 10.0.0.87:3075
2019/11/11 20:00:07 Notice

[IGD][2895]: Delete Port mapping (null):3075
2019/11/11 20:00:04 Notice

[IGD][2895]: Add Port mapping :3075 to 10.0.0.87:3075
2019/11/11 20:00:03 Notice

[IGD][2895]: Delete Port mapping (null):3075
2019/11/11 20:00:00 Notice

[IGD][2895]: Add Port mapping :3075 to 10.0.0.87:3075
2019/11/11 19:59:53 Notice

[IGD][2895]: Delete Port mapping (null):3075
2019/11/11 19:59:45 Notice

[IGD][2895]: Delete Port mapping (null):54569
2019/11/11 19:58:45 Notice

[IGD][2895]: Add Port mapping :54569 to 10.0.0.87:54569
2019/11/11 19:58:41 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:58:41 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:58:40 Notice

[IGD][2895]: Delete Port mapping (null):54569
2019/11/11 19:56:06 Notice

[IGD][2895]: Add Port mapping :54569 to 10.0.0.87:54569
2019/11/11 19:56:03 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:56:03 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:56:02 Notice

[IGD][2895]: Delete Port mapping (null):54569
2019/11/11 19:54:28 Notice

[IGD][2895]: Add Port mapping :54569 to 10.0.0.87:54569
2019/11/11 19:54:24 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:54:24 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:54:23 Notice

[IGD][2895]: Add Port mapping :3075 to 10.0.0.87:3075
2019/11/11 19:53:41 Notice

[IGD][2895]: Delete Port mapping (null):54569
2019/11/11 19:53:39 Notice

[IGD][2895]: Add Port mapping :54569 to 10.0.0.87:54569
2019/11/11 19:53:34 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:53:33 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:53:32 Notice

[IGD][2895]: Delete Port mapping (null):54569
2019/11/11 19:53:28 Notice

[IGD][2895]: Add Port mapping :54569 to 10.0.0.87:54569
2019/11/11 19:53:24 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:53:23 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:53:23 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.149:3074
2019/11/11 19:53:22 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 19:53:21 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:53:18 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 19:49:13 Notice

[IGD][2895]: Delete Port mapping (null):54569
2019/11/11 19:48:28 Notice

[IGD][2895]: Add Port mapping :54569 to 10.0.0.87:54569
2019/11/11 19:46:50 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:46:49 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.87:3074
2019/11/11 19:46:48 Notice

[IGD][2895]: Add Port mapping :5353 to 10.0.0.253:5353
2019/11/11 19:46:34 Notice

[IGD][2895]: Add Port mapping :4500 to 10.0.0.253:4500
2019/11/11 19:46:33 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:44:16 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:44:13 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:44:13 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:44:12 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:39:16 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:39:13 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:39:13 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:39:12 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:33:17 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:33:14 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:33:14 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:33:13 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:30:13 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:30:10 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:30:10 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:30:09 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:29:04 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:29:01 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:29:00 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:29:00 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:28:24 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:28:21 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:28:21 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:28:21 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.149:3074
2019/11/11 19:28:07 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 19:28:01 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:27:58 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 19:25:51 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:23:20 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:23:17 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:23:17 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:23:16 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.149:3074
2019/11/11 19:19:13 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 19:18:53 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:18:46 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:18:42 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:18:40 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:18:39 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:14:22 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:14:20 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:14:19 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:14:19 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.149:3074
2019/11/11 19:13:00 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 19:12:40 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 19:09:38 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 19:09:34 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:09:34 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:09:33 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.149:3074
2019/11/11 19:06:51 Notice

[IGD][2895]: Delete Port mapping (null):53018
2019/11/11 19:06:26 Notice

[IGD][2895]: Delete Port mapping (null):3075
2019/11/11 19:05:50 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 19:04:02 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 19:03:59 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 18:58:35 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:58:31 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 18:53:53 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:53:49 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 18:48:32 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:48:28 Notice

[IGD][2895]: Delete Port mapping (null):3074
2019/11/11 18:45:55 Notice

[IGD][2895]: Add Port mapping :2080 to 10.0.0.149:2080
2019/11/11 18:45:45 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:43:15 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:43:11 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:43:10 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:43:10 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:40:41 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:40:37 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:40:37 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:40:36 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:39:18 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:39:15 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:39:14 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:39:14 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:38:41 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:38:37 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:38:37 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:38:36 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:38:15 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:38:11 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:38:11 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:38:11 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:25:29 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:25:26 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:25:25 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:25:24 Notice

[IGD][2895]: Add Port mapping :1200 to 10.0.0.149:1200
2019/11/11 18:23:24 Notice

[IGD][2895]: Add Port mapping :5353 to 10.0.0.253:5353
2019/11/11 18:21:53 Notice

[IGD][2895]: Add Port mapping :4500 to 10.0.0.253:4500
2019/11/11 18:21:53 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:20:27 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:20:23 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:20:23 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:20:22 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:15:08 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:15:04 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:15:03 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:15:03 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:10:42 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:10:38 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:10:38 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:10:37 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:05:56 Notice

[IGD][2895]: Add Port mapping :51231 to 10.0.0.120:51231
2019/11/11 18:05:51 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:05:51 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.120:3074
2019/11/11 18:05:50 Notice

[IGD][2895]: Add Port mapping :53018 to 10.0.0.149:53018
2019/11/11 18:01:18 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.149:3074
2019/11/11 18:01:18 Notice

[IGD][2895]: Add Port mapping :3074 to 10.0.0.149:3074
2019/11/11 18:01:17 Notice

[IGD][2895]: Delete Port mapping (null):51231
2019/11/11 18:00:02 Notice

 

 

 

Highlighted
Regular Visitor

Re: Speed is great, Connection is not at all.

Here is my event log:

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:46:08 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:46:07 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:46:06 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:46:05 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:46:04 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:46:03 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:20 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:20 Warning

[Docsis][853]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 21:40:20 Critical

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:18 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:17 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:14 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:13 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:12 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:09 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:08 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:08 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:07 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:06 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:05 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:05 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:04 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:03 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:02 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:01 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:40:00 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:39:59 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:39:58 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:39:57 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:39:56 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:39:55 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:39:54 Warning

[Docsis][853]: Unicast Maintenance Ranging attempted - No response - Retries exhausted
2019/11/11 21:38:34 Critical

[Docsis][853]: Ranging Request Retries exhausted
2019/11/11 21:38:34 Critical

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:56 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:54 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:53 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:52 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:51 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:50 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:49 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:48 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:47 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:46 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:45 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:44 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:43 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:42 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:41 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:37:40 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:21 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:20 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:19 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:18 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:17 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:16 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:15 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:14 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:13 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:12 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:11 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:10 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:09 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:08 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:07 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:18:05 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:16 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:15 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:15 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:12 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:11 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:10 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:09 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:08 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:07 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:06 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:17:06 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:55 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:54 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:53 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:52 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:48 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:35 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:34 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:29 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:27 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:16:11 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:12:06 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:05:25 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:05:24 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:05:23 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:05:22 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:05:19 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:03:48 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:03:31 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 21:03:28 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 20:36:37 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 20:36:33 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 20:36:32 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 20:35:32 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 20:33:53 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 20:29:28 Warning

[Docsis][853]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:29:28 Critical

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 20:29:27 Warning

[Docsis][853]: No Ranging Response received - T3 time-out
2019/11/11 20:26:53 Warning

[Harvester][711]: Harvester StartAssociatedDeviceHarvesting : Started Thread to start DeviceData Harvesting
2019/11/11 20:15:59 Notice

[Dhcpc][1812]: erouter0 got new IP 98.239.48.215
2019/11/11 20:15:41 Notice

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:11:05 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:11:05 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:10:29 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:10:05 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:10:05 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:09:29 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:09:25 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:09:25 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:08:29 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:08:25 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:07:45 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:07:45 Critical

[Docsis][862]: Unicast Maintenance Ranging attempted - No response - Retries exhausted
2019/11/11 20:07:09 Critical

[Docsis][862]: Ranging Request Retries exhausted
2019/11/11 20:07:09 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:06:45 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:06:45 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:06:25 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:06:25 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:06:05 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:06:04 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:06:03 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:06:01 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:06:00 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:59 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:58 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:57 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:56 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:55 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:54 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:53 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:52 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:51 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:50 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:49 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:25 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:05:25 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:05:08 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:05:07 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:04:58 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:04:57 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:49 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:29 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:14 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:13 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:12 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:11 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:09 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:08 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:07 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:06 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:05 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:04 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:03 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:02 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:01 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:03:00 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:02:59 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:02:58 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:02:49 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:02:40 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:02:26 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:02:26 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:01:46 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:01:46 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:01:23 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:01:10 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:01:06 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:01:06 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:00:26 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:00:26 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 20:00:06 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 20:00:06 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:59:46 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:59:46 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:53:15 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:53:07 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:53:07 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:52:27 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:52:27 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:52:07 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:52:07 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:51:47 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:51:47 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:51:07 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:51:07 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:50:31 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:50:27 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:50:27 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:49:47 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:49:47 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:49:27 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:49:27 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:49:07 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:49:07 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:48:27 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:48:27 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:27:57 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:27:49 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:27:49 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:27:09 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:27:09 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:26:49 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:26:49 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:26:29 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:26:29 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:25:49 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:25:29 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:25:29 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:25:11 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:25:11 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:37 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:29 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:28 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:27 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:26 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:25 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:24 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:23 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:22 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:21 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:20 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:19 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:18 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:17 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:16 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:15 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:18:14 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:17:51 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:17:51 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:17:35 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:12:20 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:12:19 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:12:18 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:12:17 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:12:16 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:12:15 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:11:34 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:11:26 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:11:18 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:11:18 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:11:17 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:11:16 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:11:15 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:11:01 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:07:15 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:06:55 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:06:39 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:06:16 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:06:15 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:05:52 Warning

[Docsis][862]: Unicast Ranging Received Abort Response - initializing MAC
2019/11/11 19:05:51 Critical

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:04:40 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:04:39 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 19:04:37 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:57:42 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:40:22 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:38 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:38 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:37 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:36 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:35 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:34 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:33 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:32 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:31 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:30 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:29 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:28 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:27 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:26 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:25 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:24 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:37:23 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:36:46 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:23 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:22 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:22 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:21 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:21 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:20 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:19 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:18 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:16 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:15 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:14 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:13 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:12 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:11 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:10 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:09 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:08 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:35:07 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:29:07 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:29:06 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:29:05 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:29:04 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:29:03 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:29:02 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:29:01 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:29:00 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:28:58 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:28:57 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:28:56 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:28:55 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:28:54 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:28:53 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:28:52 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:28:51 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:25:53 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:25:34 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:21:56 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:21:53 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:12:35 Warning

[Docsis][862]: No Ranging Response received - T3 time-out
2019/11/11 18:10:34 Warning

 

Highlighted
Expert

Re: Speed is great, Connection is not at all.

Even though the signal stats looked very good at that snapshot in time, the error log entries confirm that something is going on. Perhaps there is noise ingress into the line(s) somewhere.

 

There are other signal stat figures that can't be read by the modem. They are the "Upstream Rx Power" (Upstream Receive Power Level), the "Upstream SNR Ch." (Upstream Signal To Noise Ratio), and the "Upstream ICFR" (In Channel Frequency Response). These are as equally important in diagnosing connectivity issues as are the modem's stats.


I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. They can check the CMTS (Cable Modem Termination System) for any real time degradation and / or error reports, see your node / cable plant and modem health, and see whether or not everything is in the green zone. They can also see a history plot for the modem and poll for those upstream receive signal stats.

You should get a reply here in your topic. Good luck !



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Highlighted
Official Employee

Re: Speed is great, Connection is not at all.

Hi @highlandhouse

 

Thank you for submitting your screenshots. We appreciate you for using the Xfinity Forums to bring this to our attention. I'd be happy to take a deeper look into your account to help isolate a cause and find a fix. Can you please send a private message with your first and last name as it appears on your account? To send a Private Message, click on "Comcast_Support” and then click “send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Regular Visitor

Re: Speed is great, Connection is not at all.

I have sent you a message