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Speed back to normal

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Frequent Visitor

Speed back to normal

Well, I've got no idea what's going on with Xfinity - they seem to have removed the 94 mb/sec limit they had me on, and the latest speed test puts me back at 300+ mb/sec - in fact at 355 mb/sec.

 

Seems the rate limiting which was imposed sometime after 4/10/20 at 8:54 AM persisted through 4/19/20 at 9:50 PM and was removed sometime prior to 4/21/20 at 3:16 PM.

 

Not that I'm complaining 🤭, but does anyone know what's going on?

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Expert

Re: Speed back to normal

Most likely there was either maintenance work or a localized system outage. 

Next time, you can check the Xfinity Status Center for any such events. 


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Frequent Visitor

Re: Speed back to normal


@darkangelic wrote:

Most likely there was either maintenance work or a localized system outage. 

Next time, you can check the Xfinity Status Center for any such events. 


Nope ... that was one of the first places I checked.

 

Also, 10 days of maintenance?

 

Support indicated that all parameters were normal and provisioning was all it was supposed to be. Router was rebooted as well as my Netgear Orbi RBK853 mesh network (802.11ax with high powered CPUs and MIMO antennas).

 

I did reply to a post in these forums about this, and it was after that when my speeds returned to normal.

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Expert

Re: Speed back to normal


@varase wrote:

@darkangelic wrote:

Most likely there was either maintenance work or a localized system outage. 

Next time, you can check the Xfinity Status Center for any such events. 


Nope ... that was one of the first places I checked.

 

Also, 10 days of maintenance?

 

Support indicated that all parameters were normal and provisioning was all it was supposed to be. Router was rebooted as well as my Netgear Orbi RBK853 mesh network (802.11ax with high powered CPUs and MIMO antennas).

 

I did reply to a post in these forums about this, and it was after that when my speeds returned to normal.


Well, I don't know that for sure as I don't have much detail to work on. They've probably been upgrading the local nodes, with a much lower level of staffing,  to accommodate an increased load from people staying at home. 

Also, corrleation does not imply causation. The fact that you posted on the forum doesn't mean that was the reason for your service returning to normal. 

 

Given that your issue has been resolved, this is all speculation at this point. 


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!