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Slowness of my connection

Frequent Visitor

Slowness of my connection

Really slow connection. I'm on wireless. 2.4. Witthin 7 feet of the Comcast cisco wireless modem:

Speed Results

DOWNLOAD SPEED
8.8 Mbps
UPLOAD SPEED
1.6 Mbps
 
Latency
33 ms
 
Protocol
IPv6
 
Host
Jacksonville, FL

Learn about the things that may affect your test results.

Expert

Re: Slowness of my connection

For a test, does a computer hardwired directly to the gateway device with an ethernet cable have the same problem ?



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Frequent Visitor

Re: Slowness of my connection

Definitely wireless issues.

 

The hardwired connection results:

Speed Results

DOWNLOAD SPEED
219.2 Mbps
UPLOAD SPEED
23.0 Mbps
 
Latency
30 ms
 
Protocol
IPv6
 
Host
Jacksonville, FL

 

Expert

Re: Slowness of my connection

Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal

 

http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/26276...

 

There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Frequent Visitor

Re: Slowness of my connection

Thank you.

 

I'm 7 feet from the wireless comcast modem...direct line of sight. Repeaters?

I've read those links you thankfully sent, prior to posting.

 

Expert

Re: Slowness of my connection

https://www.cnet.com/how-to/your-router-isnt-as-fast-as-you-think-it-is-heres-why/


https://www.cnet.com/how-to/home-networking-explained-part-2-optimizing-your-wi-fi-network/


http://www.metageek.com/training/resources/design-dual-band-wifi.html



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Frequent Visitor

Re: Slowness of my connection

Thank you for your time and assistance!

Expert

Re: Slowness of my connection

Quite welcome ! 



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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