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Self Installed Modem

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Self Installed Modem

I have a question, please, about my modem user name and password. Is my modem user name and password supposed to be what shows up on my wifi to get connected? Mine has 2 different names. For example, when I log in to my modem account, I see  my user name and password, however, when I try to use my wifi, there is a different user name and password.  Is this OK or do they both need to be the same? Thank you in advance.

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Re: Self Installed Modem


@chor1955 wrote:

I have a question, please, about my modem user name and password. Is my modem user name and password supposed to be what shows up on my wifi to get connected? Mine has 2 different names. For example, when I log in to my modem account, I see  my user name and password, however, when I try to use my wifi, there is a different user name and password.  Is this OK or do they both need to be the same? Thank you in advance.


They are different; my XB6 login is admin password.  This will show you what your wifi SSID and password are:

https://www.xfinity.com/support/articles/view-change-wifi-password


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