Good day, could one of the Xfinity experts help with getting second IP provisioned for my SB8200 ? Unfortunately entry level tech support have no clue about this
Thank you in advace,
First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;
It's a PDF.
Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".
If nothing is listed then it's likely to have been discontinued in your local market area.
I'm going to escalate this to the Comcast corporate employees that are available to these boards. They will be able to investigate it further and doublecheck if its available. You should get a reply here in your topic. Good luck !
Hi, SpamMeNot! Welcome to our Xfinity Forum! I'm happy to check if we offer the additional Ip address option in your area. Could you please send me your first and last name in a private message? Click on my name ComcastElla, then click Send a message.