Community Forum

SB8200 + Wifi Router LINKSYS MAX-STREAM AC2200 not woking

New Poster

SB8200 + Wifi Router LINKSYS MAX-STREAM AC2200 not woking

Hello All

 

I got the SB8200 from Amazon. I got a LINKSYS MAX-STREAM AC2200 wifi router from Bestbuy.

I have the GB service.

 

when I connect my PC to the Modem - it works.

 

when I connect my wifi router to the modem - it does not get a IP  or connect to the internet.

Please help.

 

comcast support has not been able to help.

Expert

Re: SB8200 + Wifi Router LINKSYS MAX-STREAM AC2200 not woking

Did you reboot the modem after you disconnected your PC and before you connected the router to it? 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!