Community Forum

SB 8200 2nd IP Address

aknewhope15
New Poster

SB 8200 2nd IP Address

@xfinitysupport 

 

I'm looking for help with getting a second IP Address for my Arris SB8200 modem. Can anyone help me with this? Thank you. 

 

EG
Expert

Re: SB 8200 2nd IP Address

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;


https://www.xfinity.com/support/rate-card/


It's a PDF.


Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".


If nothing is listed then it's likely to have been discontinued in your local market area.



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ComcastJoeTru
Official Employee

Re: SB 8200 2nd IP Address

Hi aknewhope15. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account to determine if we offer 2nd dynamic IP addresses in your area. I received your private message and have responded. Let's continue via PM please. 

 

Please be reminded that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines

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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!