I am a new customer, I have a Ring 2 doorbell and it is not completely working with Xfinity. I researched this issue and it appears that there are others with the same problem. What can you do to correct this problem. When someone comes to my door, I could see who it was thru the camera and speak to them even from my office. Now with Xfinity all I get is a black screen. Help!!
Are you associating it with your home network's current WiFi broadcast name (SSID) and your WiFi network's current password / network security key ?
Have you tried searching for help ?;