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Re: constant intermittent outage/modem reset

New Poster

Re: constant intermittent outage/modem reset

I'm also going through this nightmare. Sometimes it's 10+ resets an afternoon! But I know if I call theyll tell me the same as you... Which will make me even more upset! Looking for other companies!
Expert

Re: constant intermittent outage/modem reset

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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Official Employee

Re: constant intermittent outage/modem reset

Hi, Dunnds. I have completed this interaction since we did not hear back from you. If you end up needing further support, please create a new post. Thank you. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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