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Re: connecting with Alexa

New Poster

Re: connecting with Alexa

hello I just got the Comcast Xfinity connection setup yesterday as I just moved I'm trying to connect up my Amazon echo and it won't connect it doesn't recognize or doesn't see my Wi-Fi my phone picks it up just fine and I'm sitting here with my phone next to my echo. No matter what I try I cannot get that echo to connect to the home Wi-Fi network, it doesn't recognize it.
New Poster

Re: connecting with Alexa

Lights indficator, solid orange means it can't connect. If it gives you an alternating violet light, then it can't connect because of a problem with the wifi set up. ... You can still open the alexa app, go to settings, pick update wi-fi to check the password and settings. And if necessary, try a different wifi device to the account.

I hope this might help.