@ComcastMorgan Hello, I am also recently having a problem with xfinity hotspots (both "xfinitywifi" and "XFINITY"). Both have previously worked consistently for the past year, but suddenly stopped. The "xfinitywifi" is showing an error message saying no IP address, and the "XFINITY" hotspot shows full connection, but I am unable to browse.
Solved! Go to Solution.
Good morning, TB2020. Appreciate you posting and providing the detail around your situation. That is odd that your ability to connect to these hotspots suddenly stopped. Do you use our Xfinity WiFi app at all, or do you generally connect to these hotspots manually?
Good to know. Have you been able to duplicate this issue on another device, or have you just confirmed it has happened on one device in particular?
OK. May I have the location for the hotspots that you're experiencing difficulties with? You're welcome to send it to me in a private message.
TB2020, glad you're able to connect again! Post again if you need anything. Thanks for being a valued customer!