Post the requested info from here;
Hey there, Meili65, thank you for reaching out here on the forums.
I'm sorry to hear about the signal issues you're running into. I understand the importance of having reliable service, and I'd be happy to help out. If you're still experiencing these issues, please feel free to send me a PM with your first and last name.
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”