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Re: Repeated connection drop, T3 time-outs

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Re: Repeated connection drop, T3 time-outs

Same thing has been happening to me. Finally talked to a real person, and they sent out a tech, who said everything looks good at my house. I also work from home and this is really interferring with my job.  Tech said it's probably an issue down the line - but no more info than that. Modem resets don't help.

 

Extremely frustrating!  Also, when I mentioned I'm losing $$ when the conntection drops, the chat agent told me they would credit my account $10.  Then I got an email saying I'd be getting a $7 credit.

 

Really unhappy with Xfinity.