I haven't done anything to my settings on the updated modem, not sure how or why I would do that. I wonder if my flashing lights have something to do with using an ethernet connection with my laptop?
It's a little annoying to have them flash like that constantly, but if it's nothing to worry about I can learn to ignore it.
Thanks. But Do any Comcast techs read these posts? I wish someone would figure this issue out rather than tell me it’s nothing to worry about. That’s not a good answer from a company that claims to understand it’s technology.
Well for starters, we don't have any idea what model gateway you have, what router you have hooked up to it in Bridge Mode, etc. We can't give you concise answers if we have to guess.
If those lights really bother you, and given that you have your gateway in Bridge Mode, you're probably better off buying your own modem and dispensing with the $13/mo rental fee.
Thanks for the update on your situation Bob, so I assume the flashing lights are not normal? I would also appreciate a Comcast employee responding to this thread to explain what's going on.
I'd hate to have to get another new modem or deal with technicians for this equipment upgrade. If it's something harmful, I guess I'll need to try and resolve it. If it's just annoying, I can live with it.
Any Comcast service reps here care to answer the flashing light question and put my mind at rest? Thanks.
I just chatted with a comcast agent online, Kishore. He agreed with EG who intially said the flashing lights were normal, so thanks again to EG, but I wanted assurance from a comcast employee to put my mind at rest.
Kishore said the the modem was constantly processing data transmissions from the internet and that's why both the 2.4GHZ and 5GHZ were flashing since installing my updated modem.
Thanks to all who have responded.
Provided you are using the modem for WiFi. If however you are using it in bridged mode, the lights should be off.
FWIW, and AFAIK, that is a correct statement.