Community Forum

Re: Internet is randomly going down 30sec-3 minutes

New Poster

Re: Internet is randomly going down 30sec-3 minutes

I'm having the exact same issues. Please help.

Official Employee

Re: Internet is randomly going down 30sec-3 minutes

Hello, dynaguy69! Welcome to the Xfinity Forums. 

I'm glad you reached out to us for help with this connection issue you are having with your internet. I would be more than happy to look over your services and help troubleshoot so we can get you back to a reliable connection. Please send me a private message with your first and last name so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Internet is randomly going down 30sec-3 minutes

Hello, dynaguy69. We have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!