Community Forum

Re: Internet doesn't work

Regular Visitor

Re: Internet doesn't work

My desk top works good but my laptop always get disconnected

Highlighted
Expert

Re: Internet doesn't work

  • Provide as much detail as possible. Providing details about exactly what you are experiencing, what you have done yourself to troubleshoot, your device information, and any error codes/messages you are receiving goes a long way to get the quickest response possible. Typically, our users provide some great responses but without all the information, they are stuck asking you those type of questions that can slow down the support process.

 

https://forums.xfinity.com/t5/Getting-Started/Getting-Started-in-the-Xfinity-Help-amp-Support-Forum/...


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!