I experience daily outages. Usually 5 minutes or so. Sometimes a couple in one day. Rarely can we go a whole day without one. And rarely do I get even close to what I’m paying for. It isn’t uncommon for my upload speed to exceed my download speed. Tough when your only other choice is DSL from CenturyLink.
I can sometimes get 170Mbs down but commonly get less than my upload speed. Upload speed is fairly consistent at 10 to 12Mbs. Except during the daily outages of around 5 minutes or so. It is rare to go a day without at least one of those outages.
Why is Xfinity service so bad and inconsistent?
Before anyone says it, I secure my home network and monitor both access and my households bandwidth consumption. It isn’t a problem inside my house or neighbors pinching my WiFi.
I pay too much for this. And my only other choice is dsl from centurylink. Not a happy customer.
Post the requested info from here;
Hello @Wishing4more, thanks for reaching out to our Forums! I'm sorry to hear about the intermittent connection you have been experiencing. We definitely want you to be receiving a consistent internet connection. I would be more than happy to assist! Yes, if you could please start by posting the information @EG requested, that would be great.