Community Forum

Re: Intermittent Connection

zlodge77
New Poster

Re: Intermittent Connection

i am also having this issue was it solved for you ?

EG
Expert

Re: Intermittent Connection

Please start here if you wish;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 



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zlodge77
New Poster

Re: Intermittent Connection

thanks but thats all gibberish to me 

EG
Expert

Re: Intermittent Connection

O/k sorry. If this is beyond your skill set then you should book a tech visit. Good luck with it !



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lifeform7
Frequent Visitor

Re: Intermittent Connection

Yes after multiple phone calls through their useless robotic system to restart my modem about 100 times, and multiple agents came out to my home. The problem was in the outside wiring which I knew but each agent (subcontractor) could not get that through his head, they kept blaming it on my modem or my configuration. Ha!

lifeform7
Frequent Visitor

Re: Intermittent Connection

This was NOT beyond my skill set. The problem was in the wiring outside my home.

EG
Expert

Re: Intermittent Connection

So then it wasn't  "gibberish" ?



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