Community Forum

Re: Intermitent slow/no download speeds

Regular Visitor

Re: Intermitent slow/no download speeds

We have also had horrible internet service for about the last 3 days.  Frequent dropouts and slow speeds.  I read this is a nationwide problem for Comcast.  Probably nothing wrong with your modem and/or router.

Official Employee

Re: Intermitent slow/no download speeds

Hello, kh6idf. Thanks for reaching out to us on the forums as well. I apologize to hear you are having the same issues. If you would like me to look into the issue, please send me a PM with your first and last name so I can further assist you as well.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!