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Re: Gigabit package, not gigabit speeds.

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Re: Gigabit package, not gigabit speeds.

Lucky you, I upgraded from the 150Mb/s and I can’t get speeds above 300. Even worse it appears that my connection keeps dropping so my service is way worse than before I “upgraded”.
Official Employee

Re: Gigabit package, not gigabit speeds.

Kennii, thanks for posting on the forums about your speed concerns. I appreciate you taking the time to reach out to me here! I know how valuable your time is so I'll work as quickly as I can to resolve this for ya. Please send me a private message with your full name for help. Just click my name and then on the next page, you'll see an option to send me a private message on the top right hand side.  


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