Re: Connection Issue: Randomly disconnects throughout the day - Xfinity Help and Support Forums

Ron_Swanson · ‎01-21-2020

Having this same issue. Been doing a serious ammount of troubleshooting and testing myself as Comcast wants to charge me to get a technician to help, even though this only started happening since a tech came out and installed the two cable boxes.

Anyone have any tips?

EG · ‎01-21-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

Post the requested info from here;

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...

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