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Re: Can't get XB6 to give me Gigabit Service - Two modems and three weeks later

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Re: Can't get XB6 to give me Gigabit Service - Two modems and three weeks later

I'm sitting here almost in tears of frustration after upgrading to the XB6.  Four lengthy calls, two tech visits, two modems, and no joy.  We lose connection or time out about once an hour.    Prior to upgrade, life was peachy keen with our old modem/router setup.   

Kicked around idea of booster boxes but tech said our download speeds at modem are not that great so booster likely won't help. They say it might be the construction of our house; our ipads; drops in our node of service.   I am just kicking myself for mailing old modem back!   

At this point, my options are direct connect our laptop to the XB6; drop down to a XB3 and hope that helps (but we will not get speed we are paying for).  

*hrmph*