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Re: CM1100-100NAS with 1gbps only getting 500ish on xfinitly speedtest.

Regular Visitor

Re: CM1100-100NAS with 1gbps only getting 500ish on xfinitly speedtest.

Sorry to jump on another thread, but I have been having a similar situation and have been trying to figure a way to resolve. Had a comcast modem and swapped to the CM1100 and that was all that was changed and now the speed is anywhere from 2-400 as opposed to 8-900.

 

Any suggestions or ideas? Have already spoken with technical support mutliple times, have had a technican come out to verfify everything, and have spoken with Netgear and no luck. Many hours have been put into correcting and am very frustrated.

Official Employee

Re: CM1100-100NAS with 1gbps only getting 500ish on xfinitly speedtest.

Hello, _jp_! I would be happy to help as well. Feel free to send me a PM with your first and last name so I can take a further look at this with you from the account. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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