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Randomly disconnecting

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Randomly disconnecting

Hi forums,

 

I'm an Xfinity customer, I had the blast internet plan. For about a month and a half, the internet will diconnect for like couple seconds every hour or half hour, my internet dies and I get kicked from whatever game I was playing. My Event Viewer shows  erouter0 T1 Expired, Enter Renew State." During these events, neither my phone nor my computer can reach websites, but they show as connected to both WiFi (phone) and Ethernet (computer). Last week, the Comcast tech came to my home to solve the problem, after he replaced the modem and increase the signal to the modem, the problem still going on. Here is my downstream and upstream info.

upstream.PNGdownstream5.PNGdownstream4.PNGdownstream3.PNGdownstream2.PNGdownstream.PNG