Post the requested info from here;
What is the exact make and model number of the modem ?
Is this with a WiFi connection ?
Try hosting them at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to them here.
Hello @Jmccormick1, thanks for reaching out to our Forums! I'm sorry to hear about the speed issues you have been experiencing and we definitely want to get to the bottom of this. I would be more than happy to assist you! Yes, if you could please start by posting the information @EG requested that would be great and we can go from there.
@Jmccormick1, we never heard back from you on here, so I will be locking this thread. Please send me a PM if you still need assistance with this internet speed concern. Please create a new Public post for any new issues or concerns, we're here to help. Thanks and we appreciate you choosing to have Comcast as your service provider.
To send me a Private Message, please click my name “ComcastAmira” and click “send a message.