Hi, i purchased an upgrade to gigabit download speeds yesterday and am wondering when i will actually get them? thanks!
Mine came as soon as my account was updated. I can't find a link, but you can call 1800comcast and ask them what the status is on your account. I ran the speedtest to verify it was added.
You should receive it before you get off of the phone with the rep. What make and model number of modem are you using? Have you power-cycled it ?