Community Forum

Public xfinitywifi hotspot not working anymore

Regular Visitor

Public xfinitywifi hotspot not working anymore

The public xfinitywifi hotspot that I have been using for the last 3 months is no longer connecting on my tablet or android.

All of a sudden the connection stopped working.

I have a Comcast modem and the hotspot is enabled.

Any help would be appreciated.

Silver Problem Solver

Re: Public xfinitywifi hotspot not working anymore

Have you power-cycled your gateway?

 

Is the xfinitywifi SSID seen in the wi-fi list of SSID's?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Diamond Problem Solver

Re: Public xfinitywifi hotspot not working anymore

Is it the *public* hotspot that is coming from your gateway device or is it a neighbor's, a retail establishment's, or perhaps a pole mounted *public* hotspot ?

Regular Visitor

Re: Public xfinitywifi hotspot not working anymore

it's the public hotspot coming from my gateway device
Regular Visitor

Re: Public xfinitywifi hotspot not working anymore

how do you power cycle the gateway?
Diamond Problem Solver

Re: Public xfinitywifi hotspot not working anymore


obsidian59 wrote:
it's the public hotspot coming from my gateway device

So just to be clear, it is the *public* hotspot that is broadcasted from your gateway and not your own *private* WiFi home network broadcast / SSID ?

Regular Visitor

Re: Public xfinitywifi hotspot not working anymore

yes that's correct
Diamond Problem Solver
Moved:

No hotspot where I work

Eight month old / marked "solved" dead thread now being closed....