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Public xfinitywifi hotspot not working anymore

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Regular Visitor

Public xfinitywifi hotspot not working anymore

The public xfinitywifi hotspot that I have been using for the last 3 months is no longer connecting on my tablet or android.

All of a sudden the connection stopped working.

I have a Comcast modem and the hotspot is enabled.

Any help would be appreciated.

Silver Problem Solver

Re: Public xfinitywifi hotspot not working anymore

Have you power-cycled your gateway?

 

Is the xfinitywifi SSID seen in the wi-fi list of SSID's?

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Expert

Re: Public xfinitywifi hotspot not working anymore

Is it the *public* hotspot that is coming from your gateway device or is it a neighbor's, a retail establishment's, or perhaps a pole mounted *public* hotspot ?



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Regular Visitor

Re: Public xfinitywifi hotspot not working anymore

it's the public hotspot coming from my gateway device
Regular Visitor

Re: Public xfinitywifi hotspot not working anymore

how do you power cycle the gateway?
Expert

Re: Public xfinitywifi hotspot not working anymore


obsidian59 wrote:
it's the public hotspot coming from my gateway device

So just to be clear, it is the *public* hotspot that is broadcasted from your gateway and not your own *private* WiFi home network broadcast / SSID ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Public xfinitywifi hotspot not working anymore

yes that's correct
Expert
Moved:

No hotspot where I work

Eight month old / marked "solved" dead thread now being closed....