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Problem with getting a gigabit only get 200mbps

New Poster

Problem with getting a gigabit only get 200mbps

I recently got Xfinty gigabit internet, I'm using there xfi modem/router. When I do a speed test I only get a max of 300Mbps, on my computer. On my ps4 I only get a max of 150Mbps and I'm plugged in directly to the Xfinity router. And it is very unstable,It will go down each speed test.
Expert

Re: Problem with getting a gigabit only get 200mbps

Start with this;

 

https://forums.xfinity.com/t5/Your-Home-Network/Troubleshooting-Gigabit-internet-speeds/m-p/3145413#...



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New Poster

Re: Problem with getting a gigabit only get 200mbps

I went through those steps already. Still won't let me pass 200
Silver Problem Solver

Re: Problem with getting a gigabit only get 200mbps


@Bvasi wrote:
I went through those steps already. Still won't let me pass 200

Are you testng your speed with an ethernet connection?  I recently upgraded to the Gigabit tier and my Win10 computer with a gigabit ethernet card and Cat6 cable to my XB6 gateway does over 900 almost every time.

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Expert

Re: Problem with getting a gigabit only get 200mbps


@Bvasi wrote:
I went through those steps already. Still won't let me pass 200

O/k. Here are more general troubleshooting steps;

 

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;

 

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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Expert

Re: Problem with getting a gigabit only get 200mbps


@RobertWy wrote:
Are you testng your speed with an ethernet connection? 
They stated this;

 

[Quote]

 

"and I'm plugged in directly to the Xfinity router."



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