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Powerline Adapter and Xfinity Ethernet port

New Poster

Powerline Adapter and Xfinity Ethernet port

The xfinity router is not recognizing a cisco/linksys powerline adapter when plugged into the ethernet port. Is there a way to enable the port?  What do I have to do to get this port activated/recognize the poerline adapter?

New Poster

Re: Powerline Adapter and Xfinity Ethernet port

It appears that Comcast is cofigured to only recognize THEIR MoCA adapters. The only solution is to purchase a xfinity compatible router and then use the powerline adapter, or find another internet service provider. 

Diamond Problem Solver

Re: Powerline Adapter and Xfinity Ethernet port

Comcast doesn’t have moca adapters. Did you try a reset on your power line adapter? It doesn’t matter what type of modem the power line adapter is plugged into. Maybe contact the manufacturer as to why it won’t work?

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Expert

Re: Powerline Adapter and Xfinity Ethernet port


@bukoskey wrote:

The xfinity router is not recognizing a cisco/linksys powerline adapter when plugged into the ethernet port. Is there a way to enable the port?  What do I have to do to get this port activated/recognize the poerline adapter?


Have you tried using another port on the gateway and / or using a known to be good ethernet device in the port that you don't think is working and seeing if that device works ?

 

What about swapping out the ethernet cable in case it's malfunctioning ?



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